
State Farm® Insurance Agent Joy Estes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Makenna Taubel
June 13, 2025
"Joy’s office is fantastic to work with! Everyone in the office is amazing and takes great care of their clients."
Karen Pamer
May 30, 2025
"The service and support at this agency is phenomenal. They are very timely in answering questions and providing documentation. I truly appreciate the level of service all of the staff have provided over the last few years. I highly recommend this agent and her team."
"Thank you so much for your kind words! We're thrilled to hear that you’ve had such a positive experience with our agency. Our team is dedicated to providing timely and effective support, and it's wonderful to know that our efforts have made a difference for you. We truly appreciate your recommendation!"
B Gersch
May 28, 2025
"We only have one car and medical policies but this agency has gone way above the norm to help us. So happy that six years ago when we moved to Arizona we came to this state farm office. Our agent in illinois also thought is what a great choice"
"It sounds like you've had a fantastic experience with your State Farm office in Arizona at Joy Estes' Agency! It’s wonderful to hear that they’ve gone above and beyond to assist you, especially with limited resources like having only one car and medical policies. It's always reassuring to know that you've made a great choice in your insurance agency, especially when it comes to important matters like coverage and support. If you have any specific questions or need further assistance, feel free to ask!"
T Pope3
May 28, 2025
"Great customer service"
"Thanks for the great review! We’re so glad to hear you’re happy with our service. We’re always here to help you protect what matters most. "
PETE Fallone
May 27, 2025
"The Joy Estes agency people are always friendly and courteous, always ready to help you out with any questions or concerns and needs. I have been with them for years and never had a complaint about the people or service. I would definitely refer my friends and family."
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with the Joy Estes agency. Our team takes pride in providing friendly and helpful service, and it's wonderful to know that we’ve been able to meet your needs over the years. Your willingness to refer us to friends and family means a lot to us. If you ever have any questions or need assistance, don’t hesitate to reach out!"
Amber Brooks
May 27, 2025
"My experience working with State Farm has been excellent. Especially working with my agent Doree Bentavanga she is a joy to work with, very professional."
"Thank you for sharing your positive experience with Joy Estes State Farm and your agent team member, Doree Bentivenga! We're delighted to hear that you've found her to be professional and a joy to work with. Our agent team members strive to provide the best service possible, and it's great to know that Doree has made a positive impact on your experience. If you need anything else or have further questions, feel free to reach out!"
Trinity Kay
May 24, 2025
"Literally the nicest and most helpful people ever!! Their service is always super fast and everyone that I have called on the phone is so nice, relatable, and caring. 1000% would recommend them because they also really looked for discounts and deals and hacks to save money and they have honestly been amazing"
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's our priority to provide fast, friendly service and to help our customers save money whenever possible. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out."
Monte Overton
May 23, 2025
"Always prompt, always answer their phones. Great agent and great staff."
"Thank you for the great review, Monte!"
Broderick Brooks
May 17, 2025
"I highly recommend Joy Estes - State Farm! Doree was amazing with setting us up with homeowners and auto insurance."
"Thank you for your recommendation! We are happy to hear that Doree and Joy's office provided amazing service for your homeowner and auto insurance policies. We are always happy to assist with your insurance needs!"
Justin Tye
May 15, 2025
"Joy, Katie, and their whole team are amazing. They're always available and offer help every time! My family and I have been customers with them for years and feel like family. Thank you again for all the help and keep up the hard work. Appreciate you ALL!"
"Thank you so much for your kind words! We're thrilled to hear that Joy, Katie, and the team have made such a positive impact on your experience. It's wonderful to know that you feel like part of the family and that our support has been valuable to you over the years. We truly appreciate your loyalty and will continue to work hard to provide the best service possible. Thank you for your encouragement!"
Karl Luther
May 10, 2025
"This State Farm office is simply awesome. Joy and her team were always there for my parents for decades, and they were very kind and helpful when my dad and I transitioned policies through my mother’s passing a few years ago. In the past week, they helped me cancel one auto policy (after a vehicle sale) and adjust the other for my elderly father, who is no longer driving, to drastically reduce annual premiums. Attending to such business with expertise, professionalism and genuine friendliness, I can’t say enough good things about them."
"Wow! What a fantastic review! It’s heartwarming to hear how Joy and her team have consistently provided such exceptional support to your family over the years. Their kindness during such a difficult time must have meant so much to you and your dad. It’s amazing that they were able to help you navigate the policy adjustments with such expertise and care! Reducing those annual premiums for your father is a huge relief, too! It sounds like you’ve found a truly outstanding team at State Farm. Thank you for sharing your wonderful experience!"
Matt Chope
May 7, 2025
"Doree was so helpful with renewals and taking care of regular and even rare service issues this year. A dream team in the insurance world!"
"It sounds like Doree has truly made a positive impact with her exceptional service! It's great to hear that she was able to handle both regular and rare issues effectively. A dedicated team member like her can really make a difference in the insurance experience. Thank you for sharing!"
Haley Olvey
May 6, 2025
"Everyone at Joy’s office is extremely helpful and kind. They have always answered the phone quickly or responded to my emails promptly. I always feel like I can call them when I have a question or need something!"
"Thank you for your kind words! It’s great to hear that Joy’s office has been so helpful and attentive. A team that responds quickly and is always ready to assist truly makes a difference. Your feedback highlights the excellent service they provide! It’s always reassuring to know you have such support when you need it."
Jodi Reaves
May 6, 2025
"I have been a client of Joy Estes State Farm for over 20 years. Joy and her staff are friendly and accommodating and they always provide outstanding service. I would recommend this agency to anyone!."
"hank you for sharing your experience! It’s fantastic to hear that you’ve been a loyal client of Joy Estes State Farm for over 20 years. Joy and her team’s friendly and accommodating service is truly commendable. Your recommendation means a lot, and it's great to know that they have consistently met your needs over the years!"
Kate Hill
May 6, 2025
"Joy and her team have been great to us for many years! They are quick to respond and handle any request we have. I highly recommend them!"
"Thank you for sharing your positive experience! It's wonderful to hear that Joy and her team have consistently provided you with excellent service. Their quick responses and ability to handle requests efficiently truly make a difference. Your recommendation speaks volumes, and I'm sure it will help others in choosing a reliable team."
Marcus Earle
April 28, 2025
"Always responsive to my calls and questions. Patient and willing to work through challenges. Very strong customer service!!"
"Thank you so much for your kind words! I'm glad to hear that you had a positive experience. Providing excellent customer service and support is always our goal, and it's wonderful to know that we were able to assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out!"
Pat Cyll
April 7, 2025
"I have been a customer of this State Farm office for over a year. They have also been able to answer my questions and the price was less expensive than other insurance companies."
"Thank you for sharing your positive experience with Joy Estes State Farm office! It's great to hear that we've been helpful in answering your questions and providing you with competitive pricing. Customer service and affordability are key factors when choosing an insurance provider, and it sounds like you've found a good fit. We are happy you found us and we were able to help!"
jc3278o0
April 3, 2025
"Best Insurance company I've ever had, fair prices and great customer service very friendly people. We never had anything to complain about! Plus they keep it simple to setup for multiple vehicles. Thanks' again Capt. B"
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us. Providing fair prices and excellent customer service is our top priority, and it's wonderful to know that you found our process for setting up multiple vehicles straightforward. If you ever need anything or have questions in the future, feel free to reach out. We appreciate your support!"
Julie Jewett
April 2, 2025
"Super happy with the service, professionalism and overall experience with this agency. Switched over my policies and they made it a smooth transition and saved a lot in premium. Very pleased with my experience and would recommend them to others."
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agency. It's great to know that we could help you save on your premiums and make the transition seamless. Your recommendation means a lot to us, and we look forward to serving you again in the future! If you have any questions or need assistance, don't hesitate to reach out."
Glenn Lippman
April 1, 2025
"This is my second post about this agency. We recently moved to Tucson and yet stayed with Rhiannon and the Joy Estes Agency because of their great responsiveness, their customer-friendly support and also that they continue to save us money. Many thanks to the great team at this State Farm office!"
"Thank you so much for sharing your experience with our agency, Glenn! My team and I strive to provide excellent customer service, so it's great to hear that was what made the difference for you in your switch, and I'm so glad we could make a positive impact on you during such a difficult time. I'll pass on your thanks to Rhiannon, and I'm sorry for your loss!"
Douglas Brackin
April 1, 2025
"Joy Estes has got a smooth running , well oiled, fine tuned Insurance business. A-Z, they r the best, keep up the good work, Sincere Doug B."
"Thank you for your kind words, Doug! We're thrilled to hear that you have had a positive experience with Joy Estes and the team. Their dedication to providing top-notch service is truly commendable. We appreciate your support and encouragement—it's always motivating to receive such feedback!"
Erin McElhaney
March 28, 2025
"Dori was amazing! She was patient and pleasant with helping us get insurance on my daughters first car!!!! We appreciate her excellent customer service on Isabella Buffa's new policy!!!!! Thank you! Thank You! Thank You!!!! She showed professionalism and was instrumental in our insurance journey."
"Thank you so much for sharing your experience! We're thrilled to hear that Doree provided such exceptional service while assisting you with Isabella's first car insurance policy. It's wonderful to know that her patience and professionalism made the process smooth for you. We appreciate your kind words and are grateful for your trust in us. If you need anything else in the future, please don’t hesitate to reach out!"
Gina Brusati
March 25, 2025
"Doree is so considerate and helpful!! Great company and a good team! 👏🏻👏🏻👏🏻"
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Doree and our team. Your support means a lot to us, and we're here to help whenever you need!"
Chas Harvick
March 25, 2025
"New client to State Farm and I couldn't be more pleased with the service and rates provided. Top Notch!"
"That's fantastic to hear! It sounds like you've had a great experience with Joy Estes State Farm. Their commitment to customer service and competitive rates can really make a difference. If you have any specific aspects of their service that stood out to you, feel free to share!"
Karen Griffy
March 21, 2025
"Doreen was wonderful to work with on each situation I had. Great customer service."
"Thank you for sharing your positive experience! It's always great to hear about excellent customer service, and it sounds like Doree really went above and beyond to assist you. If you have any specific instances you'd like to highlight or if there's anything else you'd like to share, feel free!"