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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Charmaine Wages

October 11, 2023

5  out of  5 rating by Charmaine Wages
"My mother used Joy and her team for many years, and now that I am using them, I understand her reason. Rhiannon and Joy are the most caring agents I have ever met. They certainly raise the bar for excellent customer service. A pleasure to work with :)"

patricia bogensperger

October 2, 2023

5  out of  5 rating by patricia bogensperger
"Staff was very friendly and helpful. Returned follow-up calls promptly."

Joel Broder

October 2, 2023

5  out of  5 rating by Joel Broder
"Joy has been taking care of me and my family for decades. Her staff is always excellent and speedy. Prices are fair. I cannot say enough good things about the firm and her as a person. You will not be disappointed."

Jeff Orr

August 31, 2023

5  out of  5 rating by Jeff Orr
"Always there when you need help."


March 17, 2023

5  out of  5 rating by 360Niche
"I just got off the phone with Doree who answered my call today regarding my policy, and she was awesome! I had some questions regarding a rate increase and she skillfully and in a very friendly way explained how I could qualify for certain discounts that they offer. Through her help, I just saved $100 on my policy! Thank you Doree, you made Friday even better!"

Coleton Collins

March 1, 2023

5  out of  5 rating by Coleton Collins
"DORI IS THE GREATEST OF ALL TIME!!! Thank you for your all help."

Art Gersch

January 17, 2023

5  out of  5 rating by Art Gersch
"Joy takes care of our insurance needs."

Amy Heinrich-Nolan

December 30, 2022

5  out of  5 rating by Amy Heinrich-Nolan
"Joy Estes has been my agent for over 10 years now. I transitioned to State Farm when my daughter got her driver's license and specifically to Joy Estes by a friend. I can't say enough about the level of customer service I receive EVERY time I contact the office. The team knows who I am, is extremely responsive, and always goes the extra mile to address my questions and needs. I recommend Joy Estes because it is apparent that the culture of her team is based on her leadership, integrity, and desire to provide a service that supersedes my choice of insurance (but State Farm has been awesome for me too)."

aurielle coyle

December 21, 2022

5  out of  5 rating by aurielle coyle
"Such fast response and great customer service!"

Kasie Chambless

December 1, 2022

5  out of  5 rating by Kasie Chambless
"Great agency! After shopping around to many companies State Farm was a cut above the rest. Doree was very helpful and made sure we were taken care of ASAP! Would recommend, 10/10!"

Ethan Anderson

November 16, 2022

5  out of  5 rating by Ethan Anderson
"Doree is one of the best agents I’ve ever had!! I would recommend her to anyone"

George Morrison

November 15, 2022

5  out of  5 rating by George Morrison
"Doree was exceedingly helpful and she saved me money. Exceptionally easy to work with and totally competent. She made getting insurance a pleasant experience."

Joy Derosa

November 3, 2022

5  out of  5 rating by Joy Derosa
"Doree Bentivenga was very helpful in opening my accounts. She explained in detail what coverage I should have. Thank you Doree!!!"

Mayah Allender

August 19, 2022

5  out of  5 rating by Mayah Allender
"Have been with Joy Estes office for the last 3 years or so. I am super happy with my service with them and they go above and beyond to make sure my insurance needs are taken care of. Highly recommend"

Shaun McFarland

August 15, 2022

5  out of  5 rating by Shaun McFarland
"I've been with Joy Estes State Farm for 11 years. The staff is consistently helpful and kind. I hope to work with them for years to come as they've earned my trust with all my policies."

Zac Vandenbosch

June 9, 2022

5  out of  5 rating by Zac Vandenbosch
"Great Staff and support! They have been my agents for over a year now and they are always available to help and work hard to meet my requests! Tiffany especially has been stellar!"

Jose Sanchez Aramburo

May 24, 2022

5  out of  5 rating by Jose Sanchez Aramburo
"We have been customers of Joy Estes for a few months now and customer service has been great! They are even going to help us get some documents signed since they are registered as notary public. This tells me they go above and beyond to help customers! Do not hesitate to contact this agency for your insurance needs."

Guest 1

February 15, 2022

5  out of  5 rating by Guest 1
"Great rates, friendly, helpful, been a client for 10 yrs"

Norman Bertram

December 4, 2021

5  out of  5 rating by Norman Bertram
"Best state farm agent around! Try her and you will be impressed with her services and personal attention to your needs."

Leona Taylor

November 24, 2021

5  out of  5 rating by Leona Taylor
"Joy was very helpful with showing me how to lower my insurance. Very good sense of humor. Glad I finally got to meet her."

Lacy Davis

November 1, 2021

5  out of  5 rating by Lacy Davis
"Joy Estes' State Farm business has been very easy to work with. Everyone at this office is very professional and responds in a timely manner. They are very helpful in discussing rates and helping reduce your payments. Thank you!!"

Marlene W

October 27, 2021

5  out of  5 rating by Marlene W
"I love the personal attention to my question and needs."

Autumn Preetorius

October 27, 2021

5  out of  5 rating by Autumn Preetorius
"My husband and I had been actively shopping for car insurance and was referred to Courtney Hagge by a family friend. She was outstanding! The customer service was exceptional and I felt like we have known her for years. Happy we decided to call her at State Farm. :)"

Danielle Ables

October 27, 2021

5  out of  5 rating by Danielle Ables
"Very easy process working with Courtney. She’s informative and a very nice person."

Scott Russell

August 26, 2021

5  out of  5 rating by Scott Russell
"Tiffany at Joy Estes’ office is fantastic. She’s always friendly and always gives me the best advice. I will never leave state farm because of this customer service Scott R."