Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott Smith

Scott Smith

September 21, 2026

5  out of  5
rating by Scott Smith
"My daughter has had her auto insurance for many years with Joy Estes and I added my car on and renters insurance when I moved here seven years ago. Nothing but positive experiences with this insurance agency. Joy and her team will always answer any questions that might arise quickly and completely. You can't go wrong with having the best on your side."
We responded:
"Hi Scott, thank you so much for your wonderful review! We truly appreciate your continued trust over the years, and we’re grateful you’ve chosen Joy Estes Insurance for your auto, renters, and additions as you’ve moved and grown your coverage. Our team is always here to help quickly and clearly whenever questions come up. Thanks again for the kind words—you can count on us anytime!"
Profile photo of Laura Denton

Laura Denton

September 11, 2026

5  out of  5
rating by Laura Denton
"My situation was handled efficiently and promptly. Thank you for the excellent customer service."
We responded:
"Hi Laura, thank you for taking the time to leave us a review! We’re glad your situation was handled efficiently and promptly, and we truly appreciate your kind words about our customer service. If you ever need anything, we’re here to help."
Profile photo of Art Gersch

Art Gersch

August 31, 2026

5  out of  5
rating by Art Gersch
"Joy takes care of our insurance needs. And all the people in the office have been especially helpful whenever a question has come up. We have both auto and medicare supplement insurance through this office"
We responded:
"Art, thank you for the 5-star review. We appreciate your business!"
Profile photo of Jaden Brown

Jaden Brown

August 21, 2026

5  out of  5
rating by Jaden Brown
"Very helpful and understanding. Great communication when it came to helping solve problems with my home and insurance questions ."
We responded:
"Hi Jaden, glad we could help and thank you for your great review!"
Profile photo of Frederick Corey

Frederick Corey

August 11, 2026

5  out of  5
rating by Frederick Corey
"Joy Estes and her associates are outstanding State Farm agents. We have been their clients for over 25 years and could not be happier. They are prompt, professional, thorough and courteous. I recommend Joy Estes without hesitation and with great enthusiasm."
We responded:
"Hi Frederick, thank you so much for the wonderful review! We’re truly grateful for your 25+ years of trust in Joy Estes and our State Farm team. Hearing that you find us prompt, professional, thorough, and courteous means a lot. We appreciate your recommendation and the confidence you’ve shown over the years!"
Profile photo of Heidi Pearce

Heidi Pearce

August 11, 2026

5  out of  5
rating by Heidi Pearce
"Joy Estes has been our Insurance agent for 20+ years. We have confidence in our services with State Farm. The team is always friendly and helpful and are always responsive and available when we need them."
We responded:
"Thank you so much for the kind review! We truly appreciate you choosing Joy Estes and State Farm for 20+ years. It means a lot to hear that you feel confident in your coverage and that our team has been friendly, helpful, and responsive whenever you need us. We’re grateful for your trust!"
Profile photo of Susan Geren

Susan Geren

August 3, 2026

5  out of  5
rating by Susan Geren
"The Joy Estes State Farm office is exceptional! They answer their phones rapidly with live human beings, and those individuals are intelligent, organized and efficient. We have used them for auto and home insurance for more than 35 years, and would not consider changing."
We responded:
"Susan, thank you so very much for your kind words about our office. We pride ourselves on providing excellent customer service. "
Profile photo of Sue Sergio

Sue Sergio

July 31, 2026

5  out of  5
rating by Sue Sergio
"Just recently went with Joy and State Farm they were highly recommended to me by two family members that have been with them for years. I am also very satisfied with Joy and her team, for their performance and professionalism."
We responded:
"Thank you so much for your kind review! We truly appreciate you choosing Joy and our team, and we’re grateful you decided to work with us after hearing such great recommendations from your family. We’re glad to hear you’ve been satisfied with our performance and professionalism—your support means a lot. We look forward to serving you again in the future!"
Profile photo of Nathan Lentz

Nathan Lentz

June 29, 2026

5  out of  5
rating by Nathan Lentz
"This team reacts so quickly and handles every detail perfectly. Ive with Joy and her team for almost 26 years now and am so grateful for their expertise and assistance."
We responded:
"Thank you, Nathan, for your 5-star review! We are grateful for your loyalty over the years and are glad that Joy and our team have continued to provide responsive service and dependable support. We appreciate your trust and look forward to being here whenever you need us."
Profile photo of TIMOTHY MCNEARNEY

TIMOTHY MCNEARNEY

May 19, 2026

5  out of  5
rating by TIMOTHY MCNEARNEY
"I have had my houses and cars insured with State Farm for many years; their prices are competitive and their service from Joy and her staff is exceptional!"
We responded:
"Thank you so much for your loyalty over all these years, Timothy! We take great pride in delivering competitive rates and exceptional, personalized service for your home and auto insurance needs right here in Scottsdale. We appreciate your support!"
Profile photo of Renee Brown

Renee Brown

May 18, 2026

5  out of  5
rating by Renee Brown
"I was recently locked out of my vehicle And Joy Estes' team member handled the situation with professionalism and such kindness
This office staff is always super friendly and helpful
Thanks for saving the Day
DB/Renee B
Long Time State Farm Satisfied Customer"
We responded:
"We are so glad we could save the day for you, Renee! Our Scottsdale team always aims to bring kindness and quick professionalism to stressful moments like a vehicle lockout. Thank you for being a wonderful, long-time member of the Joy Estes State Farm family!"
Profile photo of Leon Eguia

Leon Eguia

May 8, 2026

5  out of  5
rating by Leon Eguia
"Long time customer; excellent service and staff!!"
We responded:
"Thank you for the kind review, Leon! We’re glad to hear you’ve had a long-term and positive relationship with our team here in Scottsdale, and that you continue to experience excellent service and support from the Joy Estes State Farm agency. We appreciate your loyalty and feedback!"
Profile photo of Naiya Burgraff

Naiya Burgraff

May 5, 2026

5  out of  5
rating by Naiya Burgraff
"Everyone here is friendly and professional. Doree is the best!"
We responded:
"Thank you, Naiya! We really appreciate your kind words and are so glad our team could provide a friendly and professional experience. We’re especially happy to hear your recognition of Doree and will be sure to share it with her."
Profile photo of surfindaze Gibbons

surfindaze Gibbons

April 30, 2026

5  out of  5
rating by surfindaze Gibbons
"I have been with State Farm and Joy Estes as my agent for 30+ years. They have always been responsive and helpful when I need additional info. Great office- thankyou!"
We responded:
"Thank you so much for the 5-star review! It is such an honor to have served you as your insurance agent for over 30 years. We value the long-term relationships we’ve built here in Scottsdale, and we are thrilled that our team has remained consistently responsive and helpful throughout the decades. Whether it’s answering questions or updating your insurance coverage, we’re always here for you. Thank you for being a loyal part of the Joy Estes family."
Profile photo of Jerry DeRosa

Jerry DeRosa

April 23, 2026

5  out of  5
rating by Jerry DeRosa
"Everyone at State Farm is exceptionally helpful when needed!"
We responded:
"Thank you for the 5-star rating! We appreciate your support and are glad to know you had a positive experience. If you have any feedback or need assistance in the future, feel free to reach out!"
Profile photo of Joe Park

Joe Park

April 10, 2026

5  out of  5
rating by Joe Park
"Thank you for the excellent communication and great customer service you provide!"
We responded:
"Thank you for the nice feedback, Joe! It means so much to our entire team. Please let us know how we can help in the future!"
Profile photo of Cindy K

Cindy K

April 8, 2026

5  out of  5
rating by Cindy K
"Joy and her team are always on there A game. Joy was my advocate when I had a broken pipe that flooded part of my home a couple of years ago. I have had a couple of questions recently about my coverage and Katie answered my questions and got things done. I had a crack in my windshield as well and Katie gave me everything I needed to get it replaced in minutes. Highly recommend!"
We responded:
"Cindy, we’re grateful for your trust and your recommendation! Providing attentive, thorough service is something we take seriously, and it’s great to know that came through from our agency. If you ever need anything, whether it’s a quick question or help navigating a change, our team is always here and ready to assist. "
Profile photo of Patricia Bewley

Patricia Bewley

April 8, 2026

5  out of  5
rating by Patricia Bewley
"Excellent customer service."
We responded:
"Patricia, thank you so much for this incredible review and your continued business here! We are so happy to hear we've met and exceeded your customer service expectations, and we hope to continue doing that for many years to come!"
Profile photo of Miss Kodey

Miss Kodey

April 3, 2026

5  out of  5
rating by Miss Kodey
"All the staff that I have interacted with are so nice, well informed and do everything they say very promptly. Highly recommend :)"
We responded:
"We appreciate the kind feedback and are happy to have you as a customer! Please don't hesitate to reach out if we can help you with anything at all moving forward. Thanks so much for your recommendation!"
Profile photo of Kelly Boggs

Kelly Boggs

March 26, 2026

5  out of  5
rating by Kelly Boggs
"Insurance is nothing fun to have to think about and deal with but everytime we've had to contact Joy Estes and her team, it's a delight to work with them. They are always so quick to respond and meet our needs. I highly recommend this State Farm office!"
We responded:
"Thanks for the fantastic review, Kelly! We know insurance can be complex, so we’re happy we could make things simple and beneficial for you. We appreciate your recommendation!"
Profile photo of Arlene Dougherty

Arlene Dougherty

March 26, 2026

5  out of  5
rating by Arlene Dougherty
"She was not pushy trying to sell me more than I needed. Listen and got back to me in a quickly manner. She was very professional on the phone and listened to every word I said."
We responded:
"Arlene, thank you for your kind feedback about our team! We're always here to ask you the right questions and help you navigate your coverage options."
Profile photo of Cheryl Konjevich

Cheryl Konjevich

March 20, 2026

5  out of  5
rating by Cheryl Konjevich
"We have been insured with The Joy Estes team for 30 years and it has been a real pleasure to work with them. Refreshing to be with a company who will go the extra mile I wouldn't think of going anywhere else."
We responded:
"Thank you so much for your kind words and for trusting our team over the past 30 years, Cheryl. It has honestly been a pleasure working with you, and we’re grateful for the opportunity to support you and your family. "
Profile photo of Sal Meringolo

Sal Meringolo

March 16, 2026

5  out of  5
rating by Sal Meringolo
"Joy Estes and her crew, especially Doree are exceptional handling any issue or problem that might arise. Prompt, personable, professional and informative in every situation. 5 Star+"
We responded:
"We're delighted that our team provided you with excellent service and helped you find the best insurance options. We're here for you, your family, and your friends whenever you need us, Sal!"
Profile photo of Justin Hopkins

Justin Hopkins

February 26, 2026

5  out of  5
rating by Justin Hopkins
"They have been our agents 3 years running. Exceptional service. Compensation exactly as was expected per our plan. Can’t say enough about Joy and her team. As long as we’re local, you got us"
We responded:
"We appreciate the nice feedback, Justin! Please don't hesitate to reach out if we can help with anything at all moving forward. Thanks so much for your continued business and loyalty over the years!"
Profile photo of cheryl muhlbauer

cheryl muhlbauer

February 20, 2026

5  out of  5
rating by cheryl muhlbauer
"Joy n staff r attentive to whatever we need!"
We responded:
"Thank you for the positive comments and great rating, Cheryl! We strive to provide excellent customer service, so we're pleased to hear that you had such a great experience with our agency."