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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Italian Stallion

October 24, 2025

5  out of  5
rating by Italian Stallion
"We have been using Joy Estes - State Farming Insurance for over 30 years for our all our real estate and vehicle insurance needs. The only thing that has changed in that time is we have gotten older. Joy Estes insurance has remained constant to exhibit the ultimate professionalism, caring and personalized service. Thank you Joy Estes and team for looking after us for all our insurance needs for all these years. You have made it pain free."
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Dr. Bob Best of Breed Vehicle Services

October 22, 2025

5  out of  5
rating by Dr. Bob Best of Breed Vehicle Services
"Been a long time customer and love this office and staff! Very professional and quick to respond."
We responded:
"Thank you so much for your continued trust and kind words! "
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Trevor Regan

October 17, 2025

5  out of  5
rating by Trevor Regan
"Very knowledgeable staff, great customer service."
We responded:
"Thank you so much for your kind review, Trevor! We’re thrilled you had a great experience with our team."
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Kat Curtis

October 16, 2025

5  out of  5
rating by Kat Curtis
"This agency is great ! Love working with you guys ! Highly recommend"
We responded:
"We’re so happy you’re part of our insurance family, Katlyn—thank you for the 5 stars!"
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D Kim

October 16, 2025

5  out of  5
rating by D Kim
"I could not be happier with the service that Rhiannon has provided me. Even with being out of the country she has given me outstanding assistence and made sure my policy was up to date for when I was back state side."
We responded:
"We’re thrilled to know you’re happy with your experience with Rhiannon—thank you!"
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David James

October 10, 2025

5  out of  5
rating by David James
"Entire team is always very helpful. Quick responses. Know their product!"
We responded:
"Thank you so much for your kind words and trust in us, David!"
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Lily Manago

October 10, 2025

5  out of  5
rating by Lily Manago
"Friendly staff - helpful answers"
We responded:
"We truly appreciate your five-star review, Lily—thank you!"
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M Ketch

October 10, 2025

5  out of  5
rating by M Ketch
"Rhiannon helped us transition our insurance from Wisconsin to Arizona. She was very helpful and pleasant, and made the process easy over the phone and email. We would highly recommend Rhiannon for your insurance needs!"
We responded:
"So glad to hear you had a great experience with Rhiannon, thank you for the great review!"
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Patricia Cyll

October 6, 2025

5  out of  5
rating by Patricia Cyll
"I had an issue with the insurance company billing me instead of the mortgage company and they checked immediately and the mortgage company had already paid the bill"
We responded:
"We appreciate your trust and are glad we could help get this sorted out for you, Patricia!"
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Makenna Taubel

October 1, 2025

5  out of  5
rating by Makenna Taubel
"Joy Estes and her staff are phenomenal to work with! They genuinely care about their policyholders!"
We responded:
"Your positive review is greatly appreciated, Makenna! It’s rewarding to hear that our service left such a good impression, and we’re proud to be your trusted insurance team."
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Ken Jacobsen

September 26, 2025

5  out of  5
rating by Ken Jacobsen
"Had 'em for 23 years and it's all been good, including when my car got totaled while I was up in the mountains."
We responded:
"Thank you for the amazing feedback! We’re honored to have earned your five stars and are here to help whenever you need us."
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sd45man

September 22, 2025

5  out of  5
rating by sd45man
"They have the most economical rates I could find plus excellent service. Very happy. Thomas"
We responded:
"Thank you so much for your five-star review! We’re thrilled to know you had a great experience with our team. We strive to make insurance simple, clear, and tailored to each customer’s needs, and your kind words let us know we’re on the right track."
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Paul Moulton

September 15, 2025

5  out of  5
rating by Paul Moulton
"Professional and Friendly service"
We responded:
"We’re so grateful for your trust and kind review, Paul. Helping customers feel confident and secure is why we do what we do, and we’re delighted to have made your experience a great one."
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jc3278o0

September 11, 2025

5  out of  5
rating by jc3278o0
"Best Insurance company I've ever had, fair prices and great customer service very friendly people. We never had anything to complain about! Plus they keep it simple to setup for multiple vehicles. Thanks' again Capt. B A+++"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us. Providing fair prices and excellent customer service is our top priority, and it's wonderful to know that you found our process for setting up multiple vehicles straightforward. If you ever need anything or have questions in the future, feel free to reach out. We appreciate your support!"
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TRACY B

September 5, 2025

5  out of  5
rating by TRACY B
"The BEST!"
We responded:
"Thanks a ton for the 5 stars, Tracy! We're glad you had a positive experience and we hope to keep exceeding your expectations."
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Josh Klein

September 5, 2025

5  out of  5
rating by Josh Klein
"Joy and her team always make it easy."
We responded:
"We appreciate your generous review and rating, Josh. Your satisfaction is our top priority and we’re so glad we delivered!"
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Clark Lund

August 29, 2025

5  out of  5
rating by Clark Lund
"Rhiannon is amazing!!!"
We responded:
"Thank you for choosing us for your insurance coverage and for leaving such a positive review, Clark. It’s our goal to make the process smooth and stress-free every time."
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Pete Rasmussen

August 26, 2025

5  out of  5
rating by Pete Rasmussen
"Great service and available when I need help. Especially helpful with a home water issue."
We responded:
"We’re thrilled to see your five-star review — thank you, Pete! Providing clarity and peace of mind is what we aim for, and it's wonderful to know we met your expectations. Let us know if there's ever anything more we can do!"
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Hannah Johnston

August 18, 2025

5  out of  5
rating by Hannah Johnston
"Great Company!! I work with them a lot and they are very responsive and knowledgeable."
We responded:
"Thank you for the kind words! We’re glad to be responsive and helpful, and we look forward to working with you more!"
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Janet Rebollar

August 18, 2025

5  out of  5
rating by Janet Rebollar
"Doree was absolutely amazing. She was kind, extremely helpful, and receptive to my needs. She was able to assist and get me a resolution in such a quick manner. Thank you for being you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Doree provided you with exceptional service and was able to meet your needs quickly and effectively. We'll be sure to share your compliments with her. "
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Paty Lombard

August 18, 2025

5  out of  5
rating by Paty Lombard
"SO many good things to say ... have been with them for a long time; recently Doree, one of the top agents here, found a way to SAVE me money on my premium. Doesn't get better than that! Thanks again, Doree! You rock!"
We responded:
"Hi Paty, thank you very much for your 5 Star review. We appreciate your kind words regarding Doree and our Agency. "
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Julie Hershkowitz

August 14, 2025

5  out of  5
rating by Julie Hershkowitz
"Great, prompt service! Whenever I have a question, I send an e-mail and get a response and a solution so quickly!"
We responded:
"Julie—thank you for the 5 stars! It means a lot to us that you took the time to share your experience. We hope to see you again soon and continue exceeding your expectations. "
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Geralyn McQuary

August 5, 2025

5  out of  5
rating by Geralyn McQuary
"Katie from Joy’s team contacted me to give me advance notice on a rate increase for one of my policies and to offer a suggested alternative. I appreciated the proactive approach!"
We responded:
"Thank you for taking the time to leave such a positive review, Geralyn! It’s our pleasure to help make insurance simple and stress-free. We're grateful for the opportunity to serve you."
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Amy H

August 1, 2025

5  out of  5
rating by Amy H
"This office is efficient, friendly and I always have a pleasant experience when dealing with them. Doree is my favorite and she always goes above and beyond to help me. I’m so lucky to have such a great a great insurance team. Thank you Joy and especially Doree!"
We responded:
"We're so glad to hear that your experience went smoothly, Amy—thank you for the 5 stars! Your satisfaction is incredibly important to us, and we’re always here if you need anything in the future. "
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Martin Goldberg

July 30, 2025

5  out of  5
rating by Martin Goldberg
"Very professional, thorough, helpful and pleasant to work with. Saved me a ton of money."
We responded:
"Thanks for your kind words and rating, Martin! We work hard to offer reliable support and personalized guidance, so it's great to know it made a difference. We’re here for you anytime."