Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of CELESTINE Jones

CELESTINE Jones

February 3, 2026

5  out of  5
rating by CELESTINE Jones
"My State Farm agents always have answers for me. I believe they know me personally. They know my life story. They know what's the best policies for and my lifestyle. I've been with him for twenty years plus and I have no plans of using anyone else."
Profile photo of Gayle Stein

Gayle Stein

January 30, 2026

5  out of  5
rating by Gayle Stein
"So happy I made the move to Joy‘s State Farm agency! Of all the places I have had my personal lines Ins. they are the kindest people who are very responsive and professional. You will not be sorry if you make the change to their office."
Profile photo of Italian Stallion

Italian Stallion

January 21, 2026

5  out of  5
rating by Italian Stallion
"We have been using Joy Estes - State Farming Insurance for over 30 years for our all our real estate and vehicle insurance needs. The only thing that has changed in that time is we have gotten older. Joy Estes insurance has remained constant to exhibit the ultimate professionalism, caring and personalized service. Thank you Joy Estes and team for looking after us for all our insurance needs for all these years. You have made it pain free."
We responded:
"We truly appreciate your support and kind words. Our goal is to make every interaction helpful, friendly, and efficient—thank you for recognizing our effort over all of these years!"
Profile photo of Brandon H

Brandon H

January 6, 2026

5  out of  5
rating by Brandon H
"We've enjoyed working with Joy and her crew over the last two years. We love that they are personable and have always responded promptly to all of our requests."
We responded:
"Brandon, we appreciate the continued trust over the past two years. Our team values being responsive and personable, and it’s great to hear that’s been your experience. Thank you for your kind words!"
Profile photo of Paul Whitley

Paul Whitley

January 6, 2026

5  out of  5
rating by Paul Whitley
"I’m a snowbird from Canada but have always been treated well by the Agency. Quick friendly service!"
We responded:
"Paul, it's so wonderful that you’ve felt well taken care of, even from across the border! Thanks for choosing our agency, and safe travels as a snowbird!"
Profile photo of Dan B

Dan B

December 19, 2025

5  out of  5
rating by Dan B
"Rhiannon is great. She is very thorough and responsive."
We responded:
"Your review means a great deal to us, Dan. Thank you for allowing us to serve you."
Profile photo of Kara Russo

Kara Russo

December 18, 2025

5  out of  5
rating by Kara Russo
"Working with Joy and Doree has been such a positive experience. They are very responsive to all of my questions and have taken the time to review policy changes and give recommendations. Their expertise and attention to detail has given us peace of mind. I highly recommend their services to anyone looking for a trustworthy agent."
We responded:
"Thank you for the five stars, Kara! We truly appreciate your support and the opportunity to serve you."
Profile photo of Jonathan Territo

Jonathan Territo

December 18, 2025

5  out of  5
rating by Jonathan Territo
"Been with this agency for year and they are the best!"
We responded:
"Thanks so much for taking the time to leave us a five-star rating, Jonathan. It means a lot to our team!"
Profile photo of Glenn Lippman

Glenn Lippman

December 12, 2025

5  out of  5
rating by Glenn Lippman
"This is my second post about this agency. When we moved to Tucson last year, we stayed with Rhiannon and the Joy Estes Agency because of their great responsiveness, their customer-friendly support and also that they continue to save us money. Just this month, Rhiannon was able to reconfigure our coverages and is saving us over $50 per month ! During this process, I also got to work with Katie - another valuable member of this service-first office ! Many thanks to the great team at this State Farm."
We responded:
"Thank you so much for sharing your experience with our agency, Glenn! My team and I strive to provide excellent customer service, so it's great to hear that was what made the difference for you in your switch, and I'm so glad we could make a positive impact on you during such a difficult time. I'll pass on your thanks to Rhiannon, and I'm sorry for your loss!"
Profile photo of Kennedy Feller

Kennedy Feller

November 21, 2025

5  out of  5
rating by Kennedy Feller
"They were amazing!"
We responded:
"Thank you for taking the time to leave such a great review, Kennedy! We value your trust and look forward to continuing to serve you with excellence."
Profile photo of Tiffany

Tiffany

November 18, 2025

5  out of  5
rating by Tiffany
"Doree was so helpful and nice. She went above and beyond to help me insure my new car. Thankful for her!"
We responded:
"We’re so thankful for your 5-star feedback, Tiffany! It’s our goal to make insurance simple and stress-free, and we’re glad your experience reflected that. We appreciate your trust in us."
Profile photo of Andrew Lombard

Andrew Lombard

November 17, 2025

5  out of  5
rating by Andrew Lombard
"very knowledgeable staff or great customer service!! Highly recommend"
We responded:
"Thank you for the amazing rating, Andrew! We value your confidence in our team and are committed to delivering consistent, high-quality service. Please reach out anytime—we’re here to help."
Profile photo of Faith Estes

Faith Estes

November 14, 2025

5  out of  5
rating by Faith Estes
"Such a great team, super friendly!"
We responded:
"We sincerely appreciate your wonderful rating, Faith! Our team works hard to make insurance simple and stress-free, and it means a lot to know we succeeded. Don’t hesitate to reach out anytime—we’re here to help."
Profile photo of Deanne G

Deanne G

November 13, 2025

5  out of  5
rating by Deanne G
"I have been with Joy Estes‘ office for over 20 years. During this time, both of my kids got their drivers licenses. They walked me through the process with each of my kids and explained Everything and answered every single question I had. They also worked hard to get me the best possible rate. I would absolutely 100% recommend Joy Estes and her team to anyone. Every single person in her office has gone over and above to assist me every single time I have called or emailed with a question or had to file a claim."
We responded:
"Your five-star feedback means the world to us, Deanne—thank you for your continued support!"
Profile photo of Dave Vanosdall

Dave Vanosdall

November 5, 2025

5  out of  5
rating by Dave Vanosdall
"Katie Trent has always been incredibly helpful to me."
We responded:
"Thank you so much for your 5-star rating, Dave! We’re thrilled to know you had a positive experience and appreciate your trust in our team."
Profile photo of Kaitlin Lang

Kaitlin Lang

November 3, 2025

5  out of  5
rating by Kaitlin Lang
"Joy Estes and her team are absolutely amazing! They made the entire insurance process simple, quick, and stress-free. Joy took the time to explain every detail and made sure I understood all my options. You can tell she truly cares about her clients and goes above and beyond to make sure you’re protected. Everyone on her team is friendly, professional, and responsive — I always feel taken care of. I can’t recommend Joy Estes and her team enough for anyone looking for trustworthy, reliable insurance service!"
We responded:
"We truly appreciate your wonderful feedback and recommendation, Kaitlin! We’re here to make insurance simple, transparent, and stress-free."
Profile photo of Dr. Bob Best of Breed Vehicle Services

Dr. Bob Best of Breed Vehicle Services

October 22, 2025

5  out of  5
rating by Dr. Bob Best of Breed Vehicle Services
"Been a long time customer and love this office and staff! Very professional and quick to respond."
We responded:
"Thank you so much for your continued trust and kind words! "
Profile photo of Trevor Regan

Trevor Regan

October 17, 2025

5  out of  5
rating by Trevor Regan
"Very knowledgeable staff, great customer service."
We responded:
"Thank you so much for your kind review, Trevor! We’re thrilled you had a great experience with our team."
Profile photo of Kat Curtis

Kat Curtis

October 16, 2025

5  out of  5
rating by Kat Curtis
"This agency is great ! Love working with you guys ! Highly recommend"
We responded:
"We’re so happy you’re part of our insurance family, Katlyn—thank you for the 5 stars!"
Profile photo of D Kim

D Kim

October 16, 2025

5  out of  5
rating by D Kim
"I could not be happier with the service that Rhiannon has provided me. Even with being out of the country she has given me outstanding assistence and made sure my policy was up to date for when I was back state side."
We responded:
"We’re thrilled to know you’re happy with your experience with Rhiannon—thank you!"
Profile photo of David James

David James

October 10, 2025

5  out of  5
rating by David James
"Entire team is always very helpful. Quick responses. Know their product!"
We responded:
"Thank you so much for your kind words and trust in us, David!"
Profile photo of M Ketch

M Ketch

October 10, 2025

5  out of  5
rating by M Ketch
"Rhiannon helped us transition our insurance from Wisconsin to Arizona. She was very helpful and pleasant, and made the process easy over the phone and email. We would highly recommend Rhiannon for your insurance needs!"
We responded:
"So glad to hear you had a great experience with Rhiannon, thank you for the great review!"
Profile photo of Patricia Cyll

Patricia Cyll

October 6, 2025

5  out of  5
rating by Patricia Cyll
"I had an issue with the insurance company billing me instead of the mortgage company and they checked immediately and the mortgage company had already paid the bill"
We responded:
"We appreciate your trust and are glad we could help get this sorted out for you, Patricia!"
Profile photo of Makenna Taubel

Makenna Taubel

October 1, 2025

5  out of  5
rating by Makenna Taubel
"Joy Estes and her staff are phenomenal to work with! They genuinely care about their policyholders!"
We responded:
"Your positive review is greatly appreciated, Makenna! It’s rewarding to hear that our service left such a good impression, and we’re proud to be your trusted insurance team."
Profile photo of Ken Jacobsen

Ken Jacobsen

September 26, 2025

5  out of  5
rating by Ken Jacobsen
"Had 'em for 23 years and it's all been good, including when my car got totaled while I was up in the mountains."
We responded:
"Thank you for the amazing feedback! We’re honored to have earned your five stars and are here to help whenever you need us."